Effective Contractor Management in Maintenance and Technical Projects

Start Date End Date Venue Fees (US $)
09 Aug 2026 Riyadh, KSA $ 3,900 Register
15 Nov 2026 Istanbul, Turkey $ 4,500 Register

Effective Contractor Management in Maintenance and Technical Projects

Introduction

This highly interactive Effective Contractor Management training course will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public-Private Partnerships PPP) will be considered in this Contracts Management training course.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the training course with the tools to make contracts and contract management highly effective.

This training course will highlight:

  • Sourcing Strategy within Asset Management
  • Contract types inclusive Service Level Agreements (SLA’s) and Design & Construct (D&C)
  • Selecting the Best Contractor – procurement aspects
  • Risk Management & SHE
  • Monitoring & Managing Performance with Key Performance Indicators (KPI’s)
  • Negotiating the Contract
  • Contractor Management in a Project Environment – Turnkey, PPP Contracts
  • Managing the Behaviour of People to Get Sustainable Results
  • Continuous Improvement Aspects

Objectives

    By the end of the course, participants will be able to:

    • Explain the basic elements of effective contractor management and its position within asset management
    • Evaluate bids and proposals and choose the right contractor
    • Identify, evaluate and manage the risks involved (SHE, performance)
    • Manage & monitor the contractor performance in an innovative way
    • Develop and negotiate contracts

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies and presentations on best practice. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations.

Who Should Attend?

This training program is suitable for a wide range of professionals but will greatly benefit:

  • Project Management Professionals
  • Operations & Maintenance Professionals
  • Reliability, Asset & Plant Professionals
  • All Professionals involved in Contractor Management
  • Production & Continuous Improvement Professionals
  • Contract Management Teams
  • Facility Management Teams
  • Shutdown and Turnaround Management Teams
  • Anyone who wishes to update themselves on Contractor Management
  • All Professionals negotiating, managing and verifying contracts in maintenance & technical projects

Course Outline

DAY 1: Contractor Management Basics

  • Overview of Contractor Management
  • How does it relate to Asset Management?
  • (Out)Sourcing Strategies
  • Risks Involved – Risk Management & SHE aspects
  • Grounding the Maintenance Contract with a Risk-Based Maintenance concept – how to keep that knowledge in-house?​

DAY 2: Contract Types for Maintenance & Technical Projects

  • Contracts – Basic Types
  • Contracts – Complex Types (Turnkey, Design & Construct, Public-Private Partnerships)
  • Procurement Aspects
  • Choosing the Right Contractor
  • Monitoring & Managing Contractor Performance – from traditional penalties & rewards to more innovative ways​

DAY 3: Developing the Contract

  • The Contracting Cycle
  • Requirements / Service Levels, RAMS Aspects (Reliability Availability Maintainability Safety)
  • Writing the Contract
  • Periodic Evaluation & Continuous Improvement – Vendor Management
  • Partnerships​

DAY 4: People Management & Negotiation Aspects

  • Implementing Contract Management
  • How to Make It Work by Influencing the Behaviour of People
  • Negotiating the Contract
  • Negotiation Ploys
  • Negotiation Tactics & Tips​

DAY 5: Final Workshop

In a very interactive workshop, all major topics of this training course will be highlighted and practiced in groups. Major topics will be:

  • Requirements / Service Levels – defining what you want
  • Tendering Process
  • Contractor Selection
  • Contractor Management – measuring & managing the performance
  • Negotiation
  • Evaluation

Accreditation

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